Please be advised that 1-Stop is currently experiencing an unplanned system outage, affecting all terminals and some empty depots. As a result, key services—including Truck Trip Manifesting, Slot Drops, and the ability to service drivers already inside the terminals—are unavailable.
Terminals have requested that no further trucks be dispatched until further notice.
Once operations resume, we anticipate a significant backlog of trucks waiting to be processed, which may lead to extended turnaround times. We are actively monitoring the situation and maintaining contact with our drivers onsite. If your container is impacted, our Customer Service team will contact you directly with updates.
We appreciate your patience and understanding during this disruption and will keep you informed as more information becomes available.
