We are writing to inform you of some unexpected challenges that are currently affecting our service delivery times.

  • Incident on Monash Freeway A collision on the Monash Freeway has led to the closure of three lanes, resulting in significant delays extending towards the South East.
  • Terminal Delays In addition to the freeway incident, we are experiencing major delays of up to 2+ hours across all three terminals.
  • Impact on Service These situations are severely impacting our drivers’ turnaround times. Our Customer Service team is actively working to ensure that any impacted deliveries are communicated promptly to minimize disruptions.
  • Next Steps We are doing everything in our power to navigate through these challenges and will keep you updated as the situation evolves.

Further updates will be shared once available. In the meantime, if you have questions or need more information, please contact your local Kerry representative.